Gates.co.za - Testimonials

Testimonials

Good morning Gate Repairs,

I am without words when I have to explain the level of professionalism your company offers, experience, amazing team of expects, it’s overwhelmingly professional.

Thank you so so much, May your company grow bigger and continue serving & servicing our great nation.

Blessings to you all

Kind Regards

HRH princess (Tumi) Nohlanhla Buthelezi-Ndlovu

"Thank you so very much for the fantastic service which I received yesterday from Gate Repair Services.
It was beyond what I expected, and I was very relieved to have the gate working again."

Tessie Brown

"Thank you so much for your prompt response. Such a pleasure to have you as my gate service provider."

Deoné Maasch

"May I just say that the service received by you and your team has been nothing short of outstanding!! The team worked tirelessly for hours on a Sunday yesterday, and we were astounded at the quality and professionalism of the on-site team (not to mention the quick turnaround of getting someone on site Saturday and the subsequent quote received and work scheduled).
Thank you for restoring our faith in the SA service industry again ... we will certainly look to you and your team again in the future, and will be using Gate Repair Services for our ad-hoc service tasks in 2019."
Pommie Lutchman

"I just want to say Thank You for organising my gate motor replacement - I was more than a little harassed the afternoon you came to my house to assess the motor. But … you were kind and within minutes had me smiling and I knew it was all in the very best hands. Your technician Conrad is a very special man, not to mention his knowledge and proficiency and his ability to handle specific problems associated with my gate." Katie Gordon

"I would just like to take this moment and truely thank each and every one of you for the extra ordinary service render to me by you guys. You knew me from a bar of soap but still tried everything in your power to assist. Day after day you guys read my emails and did not falter to immediately reply with something that we could try. And even though we kept on sending reply after reply that the problem persisted, you guys was ready with something else that might help.

For this, I am truelly impressed and shocked as I have never in my life experienced such helpful, professional and truely magnificant group of people as yourselves. You need to give yourselves a pad on the back and accept my heart felt gratitude. Your service was world class and you can know that you have secured a client for life. Thank you once again. The gate is working 100% thanks to the team that you send out." - Jaques Venter

"I would just like to thank you for the amazing service I received yesterday from Automated Gate Repair Services. The phone was answered on the first ring - your guys were at my house less than 4 hours later (after calling to say they were on their way) and they were absolutely great. Efficient service in Johannesburg today is not easy to find - so I am really grateful for the assistance. I have kept note of your contact details and shall use this company for all future gate and electric fence requirements."

Lea, Fourways

"We recently had service by your technicians. We would like to compliment the manner and competence of the two gentlemen concerned - they did more than was expected and completed a job which made us feel very happy deal with such a company. It's a gratifying feeling to know that attitude matters in the course of business transactions these days - especially as we have a product we don't want to part with - so long as we can repair it." - Richard Gush, Northcliff

"I would like to express my appreciation to the two gentlemen who worked at my house yesterday. It was a pleasure to experience capable and committed service." - Peet Pieterse

"Thank you so much for your professionalism and wonderful service.

Your company has made a stressful situation bearable and for that I thank you.
Bongani is an asset to your company and it was such a pleasure to deal with such a professional, knowledgeable, friendly person." Angie Gibson

"Thanks for sorting out the gate so promptly 😊It is pleasure dealing with your company." Regards, Lawrence.

"Thanks for the prompt and professional service. The problem was sorted out in under an hour. I will keep your number for future reference." Lawrence, Sandton

"Great work from Tyrone and he did some amazing work all by himself installing the sleek Centurion silent garage motor :). My wife is pleased as she was tired of opening the garage door manually." Selby, Randburg

"This is a note to compliment you/your Company on some excellent service recently received! My daughter drove into our complex gate while reversing at about 4pm on New Year’s evening.I call your Company and spoke to Zack – who told me a technician would be with us in about 30 minutes or so. Some 20 minutes later Tyrone arrived and did all the emergency repairs that he could do then.This was followed up the next day when I was told Vusi would arrive at 9am the next day to continue with the additional repairs that were required.Needless to say he arrived on the dot of 9am with his assistant and the worked until the repairs were totally completed.Tyler and Zach arrived later that morning to ensure / inspect that the job had been perfectly done.It most certainly had been. J! All those mentioned above are an absolute credit to your Company. You obviously run a very tight ship! And will undoubtedly be the calling on your services again if (or should I say when required!) Well done! Mark us down as being most impressed with Gates.co,za!" Alan, Bryanston

"I would like to thank you very much for your prompt service this morning. I have experienced some terrible service delivery this week and it was such a pleasure to have an experience that was professional and effortless. Your technician Webster was friendly and efficient and I am so impressed that my problem has been solved within 18hrs of my logging it, despite me only sending an email at 3.30 on a Friday afternoon.Thanks again, I will definitely be remembering your company for next time." Samantha, Roodepoort

"I just want to say thank you to your team for coming out an repairing the motor - I'm not sure what the problem was, but it is working now. They came out on Monday as promised and we appreciate the commitment." Francois, Malanshof

"Thanks so much. The gate is much better now. I'm so glad the tech came: it needed new wheels." Nina, Germiston

"It is always a pleasure to have your employees on the premises. They are courteous and respectful and helpful." Jean, Riverclub

"I had an emergency, the gate was only opening partially,my car was unable to enter, I had to leave it outside on the street, I requested your help, your team arrived promptly, that kind of service was greatly appreciated, especially as I am a pensioner." Arthur, Honeydew

"I think your service was outstanding .I was amazed that my gate was fixed on the same day that I phoned. Well done." Gail, Gallo Manor

"Good Day, we have two technicians working at our premises, staff werewere efficient, friendly and helpful. I have found your services to be fantastic. Thank you." Adrianne, Northcliff
"From the first time I used Gate Repair Services I cannot fault either the field or office staff. Their service is professional in all aspects. I don't even contact anyone else if I have a problem." Joyce, Midrand

"I have been using your services since the early nineties and I must commend your friendly and courteous telephonic responses as well as the efficient manner in which your staff have attended to my repair/service requests over the years. I have always been satisfied with the work that your technicians had carried out and (touch wood) never had reason to complain or revert to you within the three month guarantee period that you provide on all repair work and parts. In cases of insurance claims your invoices have been precise and facilitated ease of settlement of such claims. Keep up the good work and may your company go from strength to strength." Jacoob, Marlboro Gardens, Sandton

"I was very happy with the service I received and found Pauline especially courteous and very helpful. I will certainly use your company again." Janet, Morningside

"Thank you I was very happy with the technician's ability to repair the motor." Rod, Primrose
"Very happy with the service. Quick, courteous, and professional." Angelo, Pretoria

"Thank you for your prompt and efficient attention to my call yesterday. Your technician did a great job on site and everyone I dealt with telephonically was courteous and professional. It was a pleasure to deal with all of you." Joy, Midrand

"I would like to commend you and your team with the efficiency and expertise that you handled my problem. Elvis was great. He was on time, friendly and could answer all my questions. The problem seems to be resolved. Thank you for your service." Hanli de Coning

"Thank you for great service!" Gary

"I just wanted to drop a mail to thank Simon and the gentleman who took my call on 083 452 2015 on the afternoon of Sunday, 10th December. I really want to extend my thanks and gratitude for their assistance in figuring out what was wrong with our gate over the telephone. Both gentlemen were immensely patient and went the extra mile to help me resolve my problem successfully. My special thanks and best wishes for the New Year to both." Philip, Greenside

"We were not happy with the initial outcome, but they responded to our request to return and sorted out the problem promptly." Gill, Craighall

Company response: We are pleased your problem was resolved. If there is ever still a fault please let us know so that we can correct it quickly.

"Your technician was extremely obliging and efficient and I appreciated that he came out even though he was running late. Fortunately I noticed that the gate did not close correctly before he had driven away and he politely came back and sorted it out." Sue, Parkmore

"The service was quick and efficient, thank you very much." Matthew, Rosebank

"Have used them twice now and had no problems. Very professional and prompt." Thomas, Soweto

"Excellent well done and quick response." Bridget, Ferndale

"I was very happy with Jonathan the technician, Zach who answered the phone! I called around 16:00 on Friday, was so happy that they arrived especially because its was after hours really appreciate it." Nomfundo, Rivonia

"First time user of your services. I have been referred to your company by HANSA Motors in Germiston. So far very impressed by your quick response and by your friendly and helpful staff." House of Pharaohs Boutique Guesthause & Conference Centre, Bryanston

"Trusted brand and I knew the gate would be attended to timorously. Pricing was fair!" Justice, Waterval Estate, Northcliff

"For various reasons the job took sometime to complete, but I was satisfied when it was complete. Good job done!" Peter, Edenvale

"On a rating between 1 and 10 I give you a 10. Excellent service, communication and workmanship." Jan, Sandton

"Your service is stunning, your fees are reasonable and your receptionist is helpful and friendly. I love the fact that you answer your phone before 8am. I am so sick of places that only open at 9. It is a pleasure doing business with you." Jane, Observatory

"I would like to thank Gate Repair Services for your courtesy in dealing with my call and super efficient service. A technician arrived within 2 hours of my call and fixed the problem."

"Professional & competent. Quick response." Bill, Halfway House

"I was very happy with the service and the gentlemen that repaired my gate were super :-)." Caroline, Halfway House

"Thank you for the swift response. It was a complicated job with changes which was handled efficiently and professionally, Zach kept us updated at all times." Mark, Roosevelt Park

"Like I should have found your first to do my initial gate installation and repairs." Mabuse, Kyalami Hills

"Very efficient and friendly. So good to have a service company visit that lives up to the promise. Will definitely call you again for further gate motor service. Would have been nice to see the PC board you replaced, or perhaps have received a call re what actually happened but overall all good." Geoff, Randpartk Ridge

Company response: Often, we do not leave the old board on site as it is an exchange board - we exchange the broken board for a new working one - and we recycle the old ones. We are happy to leave the board on site, but the customer will have to pay accordingly. Additionally, we are happy to answer any inquiries addressed to us via telephone or email.

"Thank you very much for sending Clement over this morning to sort our gate problem. He was professional and did a great job AND saved us some money by suggesting an alternative!" Ronelle, Riverside