Company Profile

Mission Statement

We strive to provide the best possible service in the automatic gate installation and repair field.

We do this by:

Offering clients a 24 hour repair service.
Ensuring that our phones are always answered.
Repairing their systems as quickly as possible.
Providing follow up service.

Our clients’ safety and security is our number one priority at all times.

Proven Track Record

Gate Repair Services collectively has 98 years of experience in the repair of automatic gates and intercoms. Originally established in 1984, the company has grown to be a market leader in its field.

We have 7 dedicated service teams in the field. Administrative staff include a receptionist and operations manager and support administrative staff.

This infrastructure enables us to provide the best turnaround times and a full 24 hour service every day of the year.

We do not rest on our laurels. We continually strive to improve turnaround times and the effectiveness of our seven teams in the field.

Company Structure

Product Range

We specialise in the Centurion and the Hansa range of gate motors. These two brands are both made locally, are well established and reliable, having been on the market for many years. They fulfill all the requirements for domestic and industrial/corporate swing and slide gate automation needs.

We carry most spares in stock and are able to carry out most repairs on site immediately, without having to return to the client. If the motor needs to be serviced we remove the motor and take it to the factory to be repaired by qualified technicians. We then replace the motor.

We also install and repair intercom systems and remote controls. The most popular intercom on the market is the BPT range. Centurion also make a limited rage of intercoms called the POLO which we also use.

Market Place

The automatic gate industry in South Africa is flooded with companies and individuals offering to fix your gate. This can be seen by the vast number of adverts for gate repair companies. Firstly the entry level to get into this business is very low, so many retrenched people simply start up and think that it is easy. It is not, and this is why so many service providers come and go. This industry requires professionalism and reliability in order to never compromise the safety and security of clients.

Below is a checklist of important points to consider when selecting a gate company:

· Is the phone answered by a dedicated person/receptionist on a land line?
If not, the chances are that you may be dealing with a one man show. The main problem with this is that when he is busy, you will not be able to get him to come back. He can only do so much in one day and his service levels depend on him being available.
Gate Repair Services answer our phones professionally 24 hours a day.

· Does the contractor carry parts?
If you call a contractor who does not carry a full range of spares, the chances are that your machine will not be repaired quickly.
Gate Repair Services repair teams carry most parts to fix Hansa and Centurion motors.

· Is the contractor established?
If you choose a contractor that has not been around for a long time, the chances are that he will not be there for you in the future.
Gate Repair Services has been around since 1984.

· Is the contractor a one man show?
If the contractor does not have personnel, he will find it very difficult, especially during the peak summer period, to offer his clients a high level of service. Make sure you are dealing with a company with the necessary manpower to back up their service level claims.
Gate Repair Services have a full office staff as well as having seven teams in the field.

· Is the service provider a specialist?
Many people will offer to fix your gate motor as well as your pool, mow your grass and fix your roof. It is impossible to be an expert in everything. Gate motors need a specialist technician that has the specialist knowledge for that job.
Gate repair services only fix Hansa and Centurion gate motors and intercoms. (We will try and help you with other brands where possible). We recommend Hansa and Centurion as they are the best motors on the South African market and will provide customers with the best security.

We work on thousands of gate motors and intercoms every day of the year. Our popularity and growing business is testament to our growing reputation for speed and quality service before and after the job has been done.

If you require prompt, expert service give us a call.